Innovation Principal: Customer Transformation Advisor, SAP Australia
As Customer Transformation Advisor, Kim supports customer and partner enablement with Artificial Intelligent innovation opportunities across process and usability to enable improved working practices. Kim is passionate about AI, holding a PhD in the application of AI in business. She has over 20 years of experience spanning South Africa, the United Arab Emirates and Australia, and she held various operations, Centre of Excellence, and technology roles during her career.
Dr. Kim Oosthuizen, Innovation Principal: Customer Transformation Advisor at SAP Australia and Andrew McMullan, Chief Data & Analytics Officer at Commonwealth Bank, discussed the importance of AI in enhancing productivity at the MAS 2023. Below are the key takeaways from the session.