Mindfields Blogs

Lessons learned from successful Automation Centre of Excellence Setups

We live in an increasingly complex world aided partly by the constant evolution (and consequently obsolescence) of technology and the exponential growth of data, among others....

Mindfields ranked second best in Voice of Customer by HfS research

For those of you who have dealt with myself and Mindfields over the last few years, you will know that we take a special pride in the fact that we punch above our weight.

What is Robotic Process Automation?

ROBOTIC PROCESS AUTOMATION AS AN APPLICATION/TOOL

The “tool” can be configured to capture and interpret actions of existing applications used in various business processes, just...

10 Robotic Process Automation predictions for 2018

10 predications for the RPA market in 2018

2017 was a momentous year for us at Mindfields, largely because our specialist field of artificial intelligence and robotic process...

Future Trends in RPA

Trends in RPA: A shift in how buyers and service providers do business

New levels of process and delivery optimization are expected for service providers across the value chain....

Strategies for Buy Side Organisations

Buyers – drivers, benefits, hiring impacts, RPA-readiness, target operating model and roadmap

[EXTRACT] Enterprise buyers are increasingly becoming aware of RPA as a disruptive...

Target Operating Model for RPA

The key objective of establishing a well-defined Target Operating Model (TOM) for RPA is to create an opportunity for client organizations to maximize business value by harnessing...

RPA Impact on our labour markets

The expected RPA Impact on cost savings are dramatic and will be hard to ignore, but there will be a significant RPA impact on labor markets, leading to a change in hiring...

Current state of RPA

There has been a steady increase in RPA-enabled integrated IT/ BPO engagements in the last year, some at proof of concept stage. Automation capability is now being adopted across...

Ignore the naysayers who wish to see RPA disappear…

In recent weeks there have been a number of thoughtful articles written about the stumbles and disappointments some organisations have experienced with their initial forays into...