5 ways to benchmark your service provider's maturity in marketing their automation and AI offerings

Outsourcing arrangements in many organisations are now more than 20 years old, and as such the relationships these companies share with their service provider goes much deeper...

Legal Implications of Robotic Process Automation and Artificial Intelligence

Readers of my previous blog, which sought to debunk some of the myths around robotic process automation and artificial intelligence, were hopefully convinced to not be fearful...

How and Why we should embrace artificial intelligence

I feel sorry for the management of Blockbuster as I pass through this store in my neighbourhood. I have personal memories with this store. I grew here, from the kids section to...

Why Automation job fears are misguided in broader employment context

Automation mixed in with emerging artificial intelligence is a wonderful way for online article writers to lure in readers with scary headlines about robots taking everyone’s...

Uberisation of Big 4: What, Why, How?

The Big 4s need to evolve from being a polished "bodyshopper" to an IP based business model. My views have been covered in today's Australian Financial Review on the same.

#Big Data and #Analytics sourcing strategies

Big Data and Data Analytics are constantly impacting and changing the business models.Data Analytics and outsourcing (onshore/offshore) goes hand with hand as organisations...

"MODI-fying" outsourcing strategies in new India

Recent elections results in India would impact outsourcing strategies of the global organisation in medium to long term. It is predicted to have positive impact on...

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