Mindfields Blogs

Process Automation at a Glance

Process automation refers to using technology to automate an organization's business processes. It involves configuring software robots or bots to...

Whenever we evaluate any big decision in life, the topic of governance is front of mind, even if we are not explicitly thinking about it in those terms, whether it is assessing a...

Outsourcing arrangements in many organisations are now more than 20 years old, and as such the relationships these companies share with their service provider goes much deeper...

Readers of myprevious blog, which sought to debunk some of the myths around robotic process automation and artificial intelligence, were hopefully convinced to not be fearful of...

I feel sorry for the management of Blockbuster as I pass through this store in my neighborhood. I have personal memories with this store. I grew here, from the kids section to the...

Automation mixed in with emerging artificial intelligence is a wonderful way for online article writers to lure in readers with scary headlines about robots taking everyone’s...

The Big 4s need to evolve from being a polished "bodyshopper" to an IP based business model.My viewshave been covered in today's Australian Financial Review on the same.

Big Data and Data Analytics are constantly impacting and changing the business models.Data Analytics and outsourcing (onshore/offshore) goes hand with hand as organisations find...

Recent elections results in India would impact outsourcing strategies of the global organisation in medium to long term. It is predicted to have positive impact on Socio-economic...